AKT Webinar Series - FOCUS

Boost Frontline Performance with AI: A deep dive into Qualtrics XM for Customer Care

Wednesday, 15th May 2024

15:00 - 16:00 GMT | 11:00 - 12:00 EST

Register now, and join us for an enlightening webinar on unlocking the full potential of your customer experience with Qualtrics CX & Discover solutions.

Key Highlights:

  • The business imperative: Contact Center Customer Experience - Understand the Why, the Why Now and the ROI.
  • Revolutionize Feedback Analysis: Discover how Qualtrics technology is harnessing every piece of feedback through analysis of text and voice for comprehensive insights.
  • AI and Real-Time Automation: Explore the power of AI in enhancing Customer Experience (CX) and Employee Experience (EX).
  • Practical Demonstration: Witness firsthand the impact of Qualtrics on Quality Management (QM) and NPS improvement.
  • Future Roadmap: Discover the future roadmap, highlighting the strategic next steps for leveraging the technology to its fullest potential.

Register for the Webinar